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Return Policy

All sales are final on special orders.  All sales are final and there are no returns or exchanges for all products manufactured by Chromcraft, Tempo, Callee Classic Rattan, Darafeev, Johnston Casuals and Wesley Allen.  Returns to Dinette Online will be subject to a 20% restocking charge plus actual shipping costs from original shipment and return shipment.  The customer will be responsible to repackage the merchandise in new condition using the original boxes.  If you are not completely satisfied with your merchandise please notify Dinette Online within 72hrs and we will pick up and return the merchandise to our store.  Do not return any item to Dinette Online or the furniture manufacturer without prior authorization.  All items must be returned in new condition. If the merchandise is refused when delivered our standard return policy will apply.

All sales are final on special orders.  Any item that is ordered in your choice of color or size and shape table is considered a special order.  No returns or refunds given on special orders. 

Refunds
When your return is received and verified to be in new condition your original method of payment will be credited.  Otherwise, we will mail you a check to your billing address.

Cancellations
Customer has 24hrs to cancel an order without penalty to receive a full refund. If Dinette online is able to provide a refund after the 24 hour period the customer will be responsible for paying a 3% credit card processing fee.

Changes
Customer has 24hrs to make changes to their order.

Warranties
Each item in our store is covered by the full Manufacturer’s Warranty.  In addition, Dinette Online warranties all products on its website for 90 days.If you would like more information regarding the warranty of a certain product please contact Dinette Online.  Furniture assembly is not provided for warranty related issues.

Order Confirmation
Customer will receive via email an order confirmation to the email address entered at checkout after purchase.

Payment Options

  • Order Online: By Credit Card 24 hours a day/ 7days a week
  • Order by Phone Monday-Friday 9AM -5PM Toll Free at 1-866-201-1179
  • Check, Money Order or Wire Transfer
    Mail To:
    Dinette Online

    500 North Coit Road Suite 2091
    Richardson, TX 75080